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Rental Agreement #15141 · SENDA — MIAMI

Terms and Conditions

Last updated: June 2026

This is the rental agreement that governs every reservation booked through senda-rent.com. By completing a reservation you accept these terms. The signed paper contract you receive at pickup mirrors what's below.

1

Definitions

“Agreement” means all terms and conditions contained in this document, the Face Page, the Vehicle Inspection Report, and any addenda. “You” or “Your” means the renter identified on the Face Page, any person who signs this Agreement, all Authorized Drivers, and any person or entity billed at the renter's direction. All such persons are jointly and severally liable. “We,” “Us,” or “Our” means SENDA RENT or the business entity identified on the Face Page. “Authorized Driver” means the renter and any additional driver expressly authorized by us in writing, who holds a valid driver's license and meets the minimum age requirements. “Vehicle” means the rented vehicle and all associated equipment, keys, accessories, documentation, and any replacements. “CDW” means Collision Damage Waiver. “Loss of Use,” “Diminution of Value,” “Physical Damage,” and “Vehicle License Fee” are defined in accordance with standard vehicle rental industry practices and calculated as set forth in this Agreement.

2

Rental Agreement — Indemnification — No Warranties

This is a vehicle rental agreement. We may recover the Vehicle at your expense and without prior notice if it is abandoned, misused, or used in violation of the law or this Agreement.

You agree to indemnify, defend, and hold harmless the Company from any claims, liabilities, losses, damages, costs, or legal expenses, including attorney's fees, arising from your use or possession of the Vehicle.

THE VEHICLE IS PROVIDED “AS IS,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

3

Condition, Maintenance, and Return

You must return the Vehicle to the agreed location, date, and time, in the same condition in which it was received, except for normal wear and tear.

Normal wear and tear does NOT include dents, scratches, broken or damaged glass, damage to wheels or tires, damage to the undercarriage, interior stains, burns, odors (including smoke, marijuana, vaping, or pets), missing equipment, or excessive dirt.

You remain responsible for the Vehicle until it is inspected by us, even if returned outside of business hours.

No repairs or modifications are permitted without our written authorization.

4

Mechanical Problems — Roadside Assistance

We are not responsible for delays, losses, missed flights, accommodations, or consequential damages resulting from mechanical failures, flat tires, breakdowns, or electrical problems.

Roadside assistance, if provided, does not entitle you to refunds, credits, or compensation, except as required by law.

5

Liability for Damage, Loss, Tolls, and Violations

You are responsible for all damage, loss, or theft, regardless of fault, including damage caused by weather conditions or acts of nature.

You are responsible for:

  • Repair or replacement costs
  • Loss of use
  • Diminution of value
  • Administrative fees

All accidents, thefts, or acts of vandalism must be reported immediately to us and to the police. You are responsible for all tolls, traffic violations, parking fines, towing, storage fees, and related charges. If we pay any amount on your behalf, you agree to reimburse us plus an administrative fee of USD 50 per incident.

6

Collision Damage Waiver (CDW)

If purchased, the CDW limits your liability, provided you comply with this Agreement.

The CDW will be void in cases including, but not limited to:

  • Unauthorized drivers
  • Driving under the influence of alcohol or drugs
  • Fraud or misrepresentation
  • Criminal acts
  • Off-road use
  • Driving outside permitted geographic limits
  • Exceeding passenger capacity
  • Failure to use mandatory child restraint systems
  • Negligence or reckless conduct

The CDW does not cover interior damage, tires, wheels, glass, undercarriage, portable devices, or accessories.

7

Insurance — Liability Coverage

You are responsible for any injury or damage caused to third parties.

When required by the State of Florida law, we provide only the minimum mandatory liability coverage, which is secondary to any other available insurance.

Coverage will be void if you breach this Agreement or allow an unauthorized driver to use the Vehicle.

8

Charges — Payment Authorization

You authorize us to pre-authorize and charge your credit or debit card for all rental charges, including those detected after the Vehicle is returned, such as damages, tolls, violations, cleaning fees, loss of use, diminution of value, and administrative fees.

Late payments will accrue interest at 2% per month or the maximum allowed by law. A cleaning fee of USD 150 will be applied if the Vehicle is returned in excessively dirty condition. Evidence of smoking (including marijuana or vaping) or pets may result in an additional charge of USD 250 to USD 350.

9

Security Deposit

We may apply your deposit to any amount owed, damage, fee, or charge arising from this rental.

10

Personal Belongings

We are not responsible for the loss or damage of personal belongings left inside or on the Vehicle.

11

GPS Tracking and Vehicle Immobilization

You acknowledge and consent to the use of GPS tracking systems, telematics, and remote vehicle immobilization for security, billing, recovery, and contractual compliance purposes.

12

Geographic Limits

Use of the Vehicle is strictly limited to the State of Florida.

Unauthorized use outside the state constitutes a material breach and will result in:

  • Immediate recovery of the Vehicle
  • Remote immobilization
  • A fine of USD 1,000, in addition to all other charges, damages, and loss of use.
13

Cancellation and Refund Policy

  • More than 30 days before the pickup date: the deposit will be fully refunded.
  • Within 30 days of the pickup date: the deposit will be issued as a credit for a future rental (non-transferable).
  • Within 72 hours of the pickup date: no refund or credit will be issued.

No exceptions will apply in cases of no-show.

14

Modifications — Entire Agreement

This Agreement may only be modified by a written document signed by us.

Failure to enforce any provision shall not constitute a waiver thereof.

15

Governing Law — Jurisdiction

This Agreement is governed by the laws of the State of Florida.

Any legal action must be initiated exclusively in Miami-Dade County, Florida.

16

Severability

If any provision of this Agreement is found to be unenforceable, the remainder of the Agreement will remain in full force and effect.

17

Class Action Waiver

You waive the right to participate in any class action lawsuit or representative action against us.

Customer Information Addendum

This addendum explains the additional services, insurance, and protections offered.

Insurance and Protections

  • CDW: limits certain damages but does not cover tires, glass, interior, negligence, or breaches of contract.
  • Liability coverage: covers damages to third parties up to the legal minimums.
  • At least one coverage option is mandatory.

SunPass (Mandatory)

  • All vehicles include a SunPass device.
  • Two options are available: pay actual tolls incurred at the end of the rental, or choose the unlimited SunPass option for USD 7 per day.
  • Covers toll usage only — not fines or violations.
  • The customer must select one of the two SunPass options.

Additional Drivers

Only persons authorized in the contract may operate the Vehicle.

Fuel Policy

The Vehicle must be returned with the same fuel level as at pickup. If returned with a lower level, the company may charge the customer for the difference, with a full tank valued at USD 90.

Cleanliness and No-Smoking Policy

  • Smoking is strictly prohibited.
  • Additional charges apply if the Vehicle is returned dirty or with odors.

Child Safety Seats

The customer is responsible for proper installation and legal compliance.

Roadside Assistance and Breakdowns

Roadside assistance is provided as a courtesy. No refunds are issued for mechanical failures.

GPS Monitoring

The Vehicle is monitored at all times and may be remotely immobilized in case of a breach.

Delivery Fee

A fee of USD 50 per leg applies if the customer wishes to pick up or return the Vehicle at a location other than our office or the airports of Miami, Orlando, or Fort Lauderdale. This fee also applies to the ports of Miami and Fort Lauderdale.

No Refund on Extras

Unused extras and add-ons are non-refundable.

Acceptance

By completing a reservation, the customer declares having read, understood, and agreed to all terms and conditions of the Agreement, insurance, and additional services.

Rental Agreement #15141 · SENDA — MIAMI

Questions about this document? Email senda.rental@gmail.com or call us at +1 (239) 467-3948.